Digital Content Policy
Effective Date: March 17, 2026Learn Simply Academy provides high-specialty online educational courses designed for medical professionals. By registering for any masterclass on this website, you agree to the following Cancellation and Refund Policy regarding our proprietary digital academic assets.
Course Registration & Delivery
Your enrollment is confirmed only after successful payment validation through our secure gateway. Upon confirmation, participants receive access to clinical modules, operative videos, and academic documentation.
- Immediate access to recorded masterclass modules.
- Scheduled access for ongoing educational cohorts or live interactive sessions.
Cancellation Policy
Once a participant has successfully registered and course credentials have been issued, cancellations are generally not permitted. This is due to the instant delivery nature of our **proprietary digital educational content**.
However, cancellation requests may be considered under exceptional professional circumstances at the sole discretion of the Academy’s academic board.
Refund Eligibility Criteria
Refunds are not standard for intellectual digital products but may be reviewed in these specific technical scenarios:
- Duplicate transaction for the same surgical module within a 24-hour period
- Verified technical error during the payment sequence resulting in multiple deductions
- Persistent inability to access the secure learning portal due to an unresolvable server-side failure on our end
Non-Refundable Situations
In accordance with industry standards for digital learning, refunds will not be issued for:
- Change of professional preference after credentials have been activated
- Incompatibility of personal medical devices, hospital systems, or local network constraints
- Absence from live surgical Q&A sessions (where recordings are available for later review)
- Failure to complete modules within the designated educational period
Submission for Review
Valid refund requests must be formally submitted to **support@learnsimplyacademy.com** within **48 hours** of the transaction. Please attach your digital receipt and a detailed professional justification.
Processing Timeline
If an exceptional refund is approved, it will be processed within **7-10 working days** to the original payment source. Processing times may vary based on your banking institution.
Technical & Academic Helpdesk
For any registration assistance or technical guidance, contact our support team:
Email: support@learnsimplyacademy.com
Technical Support: +91-XXXXXXXXXX

